Even before the pandemic hit, many restaurants had started to change their models to adapt to new consumer habits, such as online ordering and delivery. Most of them, however, were quick service resta...
Loyalty programs have been around for many years, and they have proven to be successful for many companies that have executed them correctly. The main benefits of a successful loyalty program are incr...
People stopped downloading apps because every business wanted to have one and many of them did not have useful functionality, plus they consumed a significant amount of the mobile devices’ memory.The...
The use of email and SMS marketing has become very popular these days. These tools have proven to be very useful for retail and small businesses to connect with their customers, particularly during Co...
Before the pandemic, most restaurants were categorized into one of two express options “dine-in” or “takeout”. With Covid, all restaurants were forced into the same category, and dine-in restaurants h...
In times of pandemic, we have been adapting to the new changes that COVID-19 has brought with it, from the implementation of the use of masks to social distancing. This has allowed us to re-asses how...